Get worry-free coverage with replacements for your device (1 per year) or help buttons (2 per year) in case of accidental damage, wear and tear, loss, or theft—ensuring prompt, no-cost replacements and 24/7 peace of mind.
OnGuard Alerts
In addition to the standard phone call chain to reach an emergency contact during an alarm, OnGuard Alerts keeps everyone in your Care Circle informed with real-time text and email updates - plus easy contact preference management through your portal/app.
Lock Box
Add a secure house key lockbox for quick, hassle-free emergency access—our 24/7 emergency operators provide the code and location to dispatch, ensuring you get help without delay and avoid property damage. Easily update your lockbox code and location anytime in your portal/app.
Virtual Fall Detection
Gain peace of mind with our fall detection service, which monitors your mobile device for falls and automatically connects you to help if you’re unable to press the button or speak to our emergency operators.
*Fall Detection may not detect 100% of falls. Whenever possible, the wearer should press the help button during an emergency. Fall Detection should be worn around the neck for the most accurate results.